Privacy Policy

Last updated: 10 Oct 2025

Who we are (Data Controller)

E-Volve Digital Services Ltd trading as 19 Six Media is the data controller for the personal data we process.
Company No.: 13436446
Registered office: Dukeries Business Centre, 31-33 Retford Road, Worksop, Nottinghamshire, S80 2PU
Email: hello@19sixmedia.com
Website: https://19sixmedia.com

Scope of this notice

This notice explains how we collect, use, disclose and protect your personal data when you use our website, book a strategy session, contact us, or otherwise interact with us. It applies to visitors, prospects and customers in the United Kingdom.

The personal data we collect

We may collect and process the following categories of data:

Identity & contact data (name, email address, phone number, company, role, postal address).
Enquiry & correspondence data (messages you send us, notes of calls/meetings, preferences).
Booking data (time zone, appointment date/time, form answers submitted when booking).
Marketing & communications data (your preferences for receiving marketing from us).
Usage & technical data (IP address, device/browser type, pages viewed, referrers, cookies or similar technologies). See the Cookie Policy.
Payment/billing data (limited details necessary to process invoices and payments—card details are handled by our payment providers and are not stored by us).

How we obtain your data

Directly from you (forms, bookings, emails, phone calls, chat).
Automatically via cookies/analytics when you use our site. See our Cookie Policy.
Third parties such as booking and CRM platforms, analytics providers, advertising platforms (Meta/Facebook, Google), and payment processors when you interact with our tools.

Why we use your data (lawful bases)

We use your data under one or more of the lawful bases in Article 6 UK GDPR:

Contract – to provide proposals, deliver our services, manage your account, and respond to enquiries.
Legitimate interests – to operate and improve our site and services, prevent fraud/abuse, measure marketing performance, and send relevant B2B marketing (you can opt out at any time).
Consent – for non-essential cookies/analytics/advertising and for email/SMS marketing where required by PECR. You can withdraw consent at any time.
Legal obligation – to meet record-keeping, tax and regulatory requirements.

How we use your data

To respond to enquiries and provide proposals or strategy sessions.
To perform and administer contracts with our clients.
To run advertising/lead generation campaigns and measure effectiveness.
To improve our website, content and user experience.
To send service communications and, where permitted, marketing communications (with unsubscribe in every message).
To comply with law, defend legal claims and prevent fraud/security incidents.

Marketing & PECR

We may send you marketing by email/SMS in compliance with the UK Privacy and Electronic Communications Regulations (PECR). We will rely on your consent or our legitimate interests where permitted (for example, relevant B2B outreach). You can opt out at any time via the link in our messages or by emailing hello@19sixmedia.com.

Cookies and analytics

We use cookies and similar technologies for functionality, analytics and advertising. Non-essential cookies are used only with your consent via our banner. Full details—including how to change or withdraw consent—are in our Cookie Policy.

Sharing your data

We may share personal data with trusted service providers who help us operate our business (e.g., website hosting, booking widget, CRM, email provider, analytics, payments, advertising platforms). We require all processors to protect your data and use it only under our instructions. We may also disclose data where required by law, to enforce our agreements, or in connection with a business sale/restructure.

International transfers

Some providers are based outside the UK. Where data is transferred internationally, we use appropriate safeguards such as the UK International Data Transfer Agreement (IDTA) or UK addendum to the EU Standard Contractual Clauses, plus additional measures where appropriate.

Retention

We keep personal data only as long as necessary for the purposes described above:

Enquiries & marketing contacts: up to 24 months from last interaction (or until you opt out/ask us to delete, unless we must retain a suppression record).
Client/contract data, invoices and records: typically 6 years to meet accounting and legal obligations.
Cookie/analytics data: per the lifetimes listed in our Cookie Policy or your consent choices.

Your rights

Under UK GDPR you have the right to:

Access your personal data and receive a copy.
Rectify inaccurate or incomplete data.
Erase your data in certain circumstances (“right to be forgotten”).
Restrict processing in certain circumstances.
Data portability (receive your data in a usable format and/or have it transmitted to another controller, where applicable).
Object to processing based on our legitimate interests, and specifically to direct marketing at any time.
Withdraw consent where consent is the basis (this won’t affect lawfulness before withdrawal).

To exercise your rights, email hello@19sixmedia.com. We may need to verify your identity.

Automated decision-making

We may use basic automation to score or qualify incoming leads (e.g., routing based on answers). We do not make decisions with legal or similarly significant effects solely by automated means. If this changes, we will update this notice and explain your rights.

Children

Our services are not directed at children and we do not knowingly collect children’s data.

Security

We implement appropriate technical and organisational measures to protect personal data. However, no method of transmission or storage is completely secure.

Complaints

Please contact us first at hello@19sixmedia.com and we will do our best to resolve your concerns. You also have the right to complain to the UK Information Commissioner’s Office (ICO): https://ico.org.uk, Tel: 0303 123 1113.

Changes to this notice

We may update this policy from time to time. We will post the new version with an updated “Last updated” date.